- Returned goods must have originally been purchased from Cartridge Warehouse International, Inc. And a return of goods must have prior approval.
- Returned goods may be credited to a customer based on a 20% restocking charge within 90 days of purchase.
- All OEM defective returns MUST come with machine model number and serial number, in order for return to be processed.
- There are no cash/credit card refunds.
- All credits will be used for outstanding invoices and / or future purchases.
- A copy of the invoice on which the merchandise was purchased must accompany the merchandise along with any printout defects.
- No special order or discontinued merchandise will be accepted for return.
- Any and all returns are subject to approval.
All products returned must be in resalable condition with the original manufactured packaging and no additional writing or stickers on the boxes.