Return Policy

        Returned Goods:

  • Returned goods must have originally been purchased from Cartridge Warehouse International, Inc. And a return of goods must have prior approval.
  • Returned goods may be credited to a customer based on a 20% restocking charge within 90 days of purchase.
  • All OEM defective returns MUST come with machine model number and serial number, in order for return to be processed.
  • There are no cash/credit card refunds. 
  • All credits will be used for outstanding invoices and / or future purchases.
  • A copy of the invoice on which the merchandise was purchased must accompany the merchandise along with any printout defects.
  • No special order or discontinued merchandise will be accepted for return.
  • Any and all returns are subject to approval.

All products returned must be in resalable condition with the original manufactured packaging and no additional writing or stickers on the boxes.